HelloHub

Built for care providers

Know exactly who’s on site—at every location, in real time.

HelloHub replaces unreliable paper visitor books with a simple live attendance and visitor-management system designed for care providers. Visitors, staff and clients sign in on a tablet at the door, and your team sees exactly who is in the building — with a fire register ready the moment you need it.

No card required to start. No setup charge for early customers.

Everything you need at the front door

One calm system for sign in, sign out, roll-call and feedback — across every home in your group.

Live “On site now” register

See every visitor, staff member and client currently signed in, across all of your locations, updating in real time.

Fire register for emergencies

One tap gives you a clean roll-call list at evacuation point, so nobody is relying on a soggy paper book at the door.

Tablet-friendly kiosk

A large-button, photo-led sign in and sign out screen built for iPads at reception. Simple enough for any visitor.

Visitor history and exports

Searchable, filterable visit history with CSV exports of locations, staff, residents and visits whenever you need them.

Ratings and visitor feedback

Capture short star ratings and comments as visitors leave, then review averages and trends in your admin console.

AI summaries

When there is meaningful written feedback, HelloHub can summarise the themes so you can see what people are actually saying.

Unlimited people

Unlimited residents, staff and visitors, subject to our fair use policy. You only pay by number of locations.

No setup charge

No setup charge for early and founding customers. We help you get your locations, staff and residents loaded in.

14-day free trial

Try HelloHub with your own locations for 14 days. No card required to start.

How HelloHub works

A friendly kiosk for your front door. A powerful console for your team.

1. Your live admin dashboard

1. Your live admin dashboard

See locations, residents, who's on-site and average rating at a glance.

2. Pick a location on the kiosk

2. Pick a location on the kiosk

Each home gets its own branded check-in screen with photo and name.

3. Visitor, client or staff — arriving or leaving

3. Visitor, client or staff — arriving or leaving

One tap to choose who you are and what you're doing. No paperwork.

4. Photo-led people picker

4. Photo-led people picker

Staff and clients are recognised by face and name, not a long list.

5. Capture feedback on the way out

5. Capture feedback on the way out

Quick star ratings across safety, caring, responsiveness and more.

6. Review feedback in your console

6. Review feedback in your console

Average rating, distribution and comments — ready for inspections.

Simple pricing by location

Unlimited residents, staff and visitors, subject to our fair use policy.

Starter

1 location

Monthly

£19.99/month

Annual

£199/year

  • Live on site now register
  • Fire register and exports
  • Tablet kiosk sign in and out
  • Ratings and visitor feedback
  • Unlimited residents, staff and visitors (fair use)
Start your 14-day free trial

Pro

Most popular

Up to 5 locations

Monthly

£44.99/month

Annual

£499/year

  • Live on site now register
  • Fire register and exports
  • Tablet kiosk sign in and out
  • Ratings and visitor feedback
  • Unlimited residents, staff and visitors (fair use)
Start your 14-day free trial

Monthly plans can be started online. For annual billing, contact us and we’ll set it up for you. Prices shown in GBP.

Need something specific?

As a small, hands-on company, we can offer reasonably priced customisation for care groups with particular workflows or requirements. Tell us what your team needs and we’ll tell you honestly what’s possible and what it would cost.

Talk to us

Ready to retire the paper visitor book?

Set up your first location in minutes and try it free for 14 days.